Returns, Exchanges & Damaged Items Policy

At Con Amor Shoppe, each item is thoughtfully made and carefully packaged with love. Due to the handmade and often custom nature of our products, all sales are final.

Returns & Exchanges

Con Amor Shoppe does not accept returns or exchanges for change of mind, incorrect sizing, buyer's remorse, or any other reason not related to damage or an error on our part.

Damaged or Incorrect Items

If your order arrives damaged or you receive the incorrect item, please get in touch with Con Amor Shoppe within 7 calendar days of the delivery date.

To submit a claim, please include:

• Your order number.

• A description of the issue.

• Clear photos of the damaged item or the incorrect item received, including the packaging if applicable.

Claims submitted after 7 days may not be eligible for review.

If your claim is approved, Con Amor Shoppe will determine the appropriate resolution, which may include a replacement, store credit, or refund at our sole discretion.

Damage resulting from normal wear and tear, misuse, improper care, or damage that occurs after delivery is not eligible for a refund or replacement.