Shipping Policy

At Con Amor Shoppe, every order is carefully prepared and packaged with love. As a small business, we ship orders once each week on Saturdays.

Processing & Shipping

• Orders that are ready for shipment will be mailed on the next scheduled shipping day (Saturday).

• Processing times vary depending on the type of order. Custom orders will ship only after production has been completed.

• Once your order has been shipped, you will receive a tracking number via the email address provided at checkout.

Shipping Carrier

Orders are shipped through USPS. After your package has been accepted by USPS, delivery times are determined by the carrier and are outside of Con Amor Shoppe's control.

Shipping Delays

Estimated shipping times are provided by USPS and are not guaranteed. Delays due to weather, holidays, high shipping volume, carrier disruptions, or other circumstances beyond our control may occur.

Con Amor Shoppe is not responsible for shipping delays once a package has been transferred to the carrier. Refunds will not be issued for delayed deliveries caused by the shipping carrier.

Lost or Stolen Packages

Once a package has been marked as delivered by USPS, Con Amor Shoppe is not responsible for lost or stolen packages. If you believe your package has been lost in transit, please contact USPS to initiate a claim. We are happy to assist by providing any available shipping information.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Con Amor Shoppe is not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned due to an incorrect or undeliverable address, the customer will be responsible for paying any additional shipping costs required to resend the package.

Returned Packages

If a package is returned to Con Amor Shoppe for any reason, we will contact you to arrange reshipment. Additional shipping charges may apply. Orders that are returned due to an incorrect address, failure to claim the package, or refusal of delivery are not eligible for a shipping refund.

Local Pickup Policy

Con Amor Shoppe is happy to offer free local pickup for customers who prefer to pick up their orders in person.

Pickup Location

Local pickup is available in Downey, California. The exact pickup location and pickup instructions will be provided personally once your order is ready.

Pickup Days

Local pickup is available Saturdays and Sundays only. We will work with you to coordinate a pickup time during those days.

Pickup Notification

You will be contacted when your order is ready for pickup. Please respond promptly to schedule your pickup within the allotted pickup window.

Pickup Window

Orders must be picked up within 14 calendar days of being notified that they are ready.

If an order is not picked up within the 14-day pickup window and no prior arrangements have been made, the order will be considered abandoned and will be canceled. No refunds will be issued for abandoned orders.

Authorized Pickup

If someone else will be picking up your order on your behalf, please notify Con Amor Shoppe in advance with the name of the person who will be collecting your order.